Business Etiquette and Elevator Pitch Activities Essay

Business Etiquette and Elevator Pitch Activities - Essay Example However, if the elevator pitch is a failure, the conversation will die just as the elevator ride stops. Successful business people are always prepared with their elevator pitch speech because they know that one missed shot will cost them quite a lot. (Mike Gunderloy, 2004). In the chosen airline industry, the concept of elevator pitch is very important. All employees of an airline serves as the company’s ambassadors because whatever they will communicate through their actions and words would actually help people create a positive or negative image of the airline in their minds (Chris Westfall, 2012). If a flight attendant does not treat a customer in a friendly and polite manner, it is likely that he will never travel with the same airline ever in his life and might also used the ‘word of mouth’ to discourage others. A flight attendant must always be prepared for an elevator pitch speech because every day or so he is interacting with people who are really interested in knowing about their experience, skills and association with the airline company. If a flight attendant is unable to communicate the elevator pitch speech to the other person, it is likely that his skills will be doubted because a flight attendant is assumed to be very confident, quick and rational. The elevator pitch speech of a flight attendant has to be very interesting, catchy and memorable. He first needs to identify his goal so that he knows where he is directing all his efforts. A very important step in the creation of an effective pitch is that you need to be aware of what you do, what kind of soft skills you possess and what you have learned from all the years you have served in the airline as a flight attendant. Once this step is accomplished, you need to select exactly what part of the identified information could be shared. This will help you define yourself in a